Blatant Benefits of Index Annuities
Modesty may be a fine quality for one desirous of living in
a monastery, but it is at odds with the marketing of
annuities. With all the noise created by purveyors of other
financial product an annuity provider cannot be soft-spoken in
relaying the benefits of buying one. You need to state annuity
benefits loud and clear.
Don't simply say Higher Potential Return, instead Shout - In
the last year index annuities have delivered 3 to 8 times the
return of CDs.
Don't simply say Protected from market risk, instead Shout
- No index annuity owner has ever lost a dime due to
market downturn.
Don't simply say Safe, instead Shout" - No
index annuity owner has ever lost a dime because a carrier
failed.
Don't simply say An index annuity is an alternative to a
bond, instead Shout - Unlike bonds index annuities
don't lose value when interest rates rise.
Don't simply say Annual Reset, instead Shout - An
index annuity let 's you take advantage of market drops.
Marketing is finding people that may need the solution you
offer. In today's crowded world you may only get one chance to
be heard, so make it strong.
A Minnesota Winter Lasts 9
Months
In northern Minnesota January lasts 3 months, and then you add
on the other snow months of October, November, December,
February, March and April. So, by simple arithmetic, a Duluth
winter lasts 9 months. That means the other seasons each last
one month (The preceding is not really accurate; a northern
Minnesota summer actually lasts from 4 July until 15 August -
6 weeks, so spring and autumn are each three weeks long).*Before
I receive angry letters from frostbitten people on the Iron
Range it should be noted that the writer grew up in Duluth and
moved when he realized there were places where 21 March meant
more than the occasion of penultimate snow storm.
That is my perception of a Minnesota winter, and although
the reality of the calendar may have other dates, my beliefs
and actions are guided by my perceptions. Annuity purchases
are also driven by perceptions. Based on my talks I perceive
consumers have many perceptions regarding annuities that do
not reflect reality. A major part of the blame for these
misconceptions is the extremely inept job the insurance
industry has done in explaining and defending what fixed
annuities do, but regardless of the reason a producer needs to
address these perceptions before the annuity story will be
believed and understood. What are the most common
misperceptions?
A Fixed Annuity Is An Income
Stream
A fixed annuity is a savings vehicle that offers minimum
guarantees, tax advantages and the ability to receive an
income one cannot outlive. Anecdotal evidence suggests 98% of
the fixed annuities purchased are not annuitized, but instead
used as a conservative savings instrument offering
availability of interest and the ability to pass along assets
to a designated beneficiary. And yet when I ask consumers what
a fixed annuity is they tell me it is an income vehicle. They
also often tell me they will not buy one because they do not
need income.
The income benefits of a fixed annuity are wonderful. What
other financial vehicle guarantees you will not outlive your
money? And this benefit will become more important in years to
come. But the income feature is only one benefit of owning an
annuity. Tell the consumer you want to talk about a savings
vehicle.
This is a savings vehicle that guarantees you will earn at
least a minimum return regardless of where future interest
rates go - only United States Savings Bonds also offer this
feature.
This is a savings vehicle protected by a special fund
designed to guarantee account values if the company backing
the savings vehicle fails - only certain bank accounts also
offer this feature.
This is a savings vehicle that can provide an income one
cannot outlive - no one else offers this feature.
This is a savings vehicle that gives you a choice of
receiving a stated rate of interest or the potential for more
interest by participating in an external index - and this
savings vehicle is a fixed annuity.
A Fixed Annuity Is A Variable
Annuity
Often the financial press will write about annuities, usually
with a negative tone, but invariably the article is about
variable annuities. Variable annuities are as far away from
fixed annuities as mutual funds are from certificates of
deposit, and yet many consumers, and reporters, confuse the
two.
When I get a call from a reporter wanting to talk about
fixed annuities I always ask them a question - "Do fixed
annuities have fees?" If they answer yes, I tell them to
go to my web site and read the article "A Reporter's
Guide To Fixed Annuities". Producers need to ask
consumers the same question and then educate them on what a
fixed annuity is.
A Fixed Annuity Is For Old
People
A fixed annuity candidate is not determined by age but by
needs and risk tolerance. To wit, a 75 year old with good
genes and sufficient resources may never be a fixed annuity
candidate because they do not want or need the safety
features. On the other hand, an age 30 worker with scads of
time until retirement may never develop the emotional
tolerance to risk money and would be a good fixed annuity
candidate.
I have heard fixed annuities slammed when used with people
some deem too old or too young. The too old criticism usually
is based on surrender charge and goes something like "an
80 year old should not buy an annuity with a (7, 10, 12, 15)
year surrender charge because it ties up their money".
The truth in this argument depends on the needs - and not the
age - of the annuity owner and the features of the annuity
chosen. If the annuity owner will probably need access to most
or all of the money before the annuity's surrender period is
over then they should buy a different annuity with a shorter
surrender period, and other concerns can also be met by
selecting an annuity with the features needed.
If an annuity owner believes they may need access to more
than annual interest down the road then the annuity selected
should offer a cumulative penalty-free withdrawal feature. If
an annuity owner wishes to make all of the annuity value
immediately available upon death, then the annuity chosen
should not have any restrictions on payment of death proceeds.
If the annuity owner is concerned about possible nursing home
bills if future health fades, then the annuity selected should
have a nursing home provision permitting access to funds. You
can never be too old for the right annuity.
The "too young" slap against annuities is usually
based on the IRS rule requiring a 10% penalty on most annuity
withdrawals when under age 59½. Whether this really is a
factor depends on the comparative returns of other vehicles.
If the choice is between a certificate of deposit yielding 2%
or a fixed annuity crediting 4%, the annuity still pays more
even if hit with the IRS penalty.
I have discovered when you get pass the consumer's
misperceptions of what they think an annuity is and show how
an annuity really works consumers like them. The industry
needs to provide this education.
A Reason To Believe
When presenting an index annuity a producer will cite
features, and how those features translate into benefits
needed by the prospective buyer. However, even if the benefits
perfectly mesh with the needs of the buyer a purchase will not
result unless the buyer believes what the producer is saying.
Without belief there is no sale. Consumers need a reason to
believe they are hearing the truth and here are a few ways to
help with that belief.
3rd Party Sources: Last week I was asked if I had something
that would counter an 8 year old negative article about index
annuities. I said, "Yes, the fact that it is an 8 year
old article". There have been few general press articles
on index annuities, either positive or negative.
The best one was "A Bear-Proof Way To Ride The
Market" appearing in the 30 April 2001 issue of Business
Week. "Retirement Years a Time To Lower Investment
Risk" was in the 18 January 1998 edition of The
Washington Post and another article titled
"Equity-Indexed Annuities Appeal to the Squeamish"
was syndicated by Los Angeles Times on 6 January 2002. A more
recent one written by John Waggoner was in the 30 July edition
of USA Today on page B3. It is balanced containing information
like "EIAs are appealing because the stock market, in a
word, stinks." And it also contains nuggets like
"Equity-indexed annuities offer juicy commissions, which
is one reason people like to sell them." There will be
more articles in the mainstream press about index annuities
because sales are growing. However, because bad news sells
better than good I foresee more negative articles than
positive ones.
Show Actual Interest Credited: The
consumer wants to know if index annuity returns are for real,
so show the actual interest credited by the carrier on their
index annuities. Index annuities have been around for almost
ten years and carriers can and have produced materials showing
what their index annuities have credited.
Show Actual Interest Credited (Two): If
the producer has offered index annuities for over a year
copies of current client statements are showing very
competitive credited interest. These statements, with personal
data discreetly airbrushed out, demonstrate both a truth of
the returns and the fact that other people trust the producer
with their money.
It Takes A Village: Show consumers the
steady growth in the amount of index annuities purchased
quarter after quarter. There have been $60 billion of
annuities purchased since 1995 and every year has been a new
record. All of those index annuity buyers can't be wrong?
Shoot Yourself First: Consumers expect to
be lied to and misled...so the producer doesn't do that.
Instead, the producer shows all the warts of the product and
why it is still the right solution.
If the producer thinks the surrender charge period will be
an issue then the solution is to bring out the annuity
disclosure form showing the surrender charges and then
educating the consumer on why the annuity is still
appropriate. What if the producer can't overcome a surrender
charge objection? Then obviously this was not the right index
annuity for this consumer.
Producer Passion: If one believes strongly
in their truth then others are likely to believe as well. If
the producer honestly believes in the index annuity, and its
appropriateness as a solution, the consumer will often also
believe.
For a sale to result the consumer needs a rational benefit
to justify the decision, an emotional benefit to be spurred to
action, and because they have been burned in the past a reason
to believe they are hearing the truth. Supply that reason.
This was the August Index
Compendium from the Advantage Compendium. This article has
some excellent points on the benefits of annuities. It also
gives you ideas of explaining these benefits to your potential
clients. If you are interested in additional articles, you may
visit the Advantage Compendium's website at www.indexannuity.org
or visit American Equity's website at www.american-equity.com.
Other Articles:
How to sell EIA's EIAs Driving Sales Affluent Need More Coverage Stretch IRA's Annuity Taxation Blatant Benefits of Index Annuities Some LTC Facts Before you Buy LTC Insurance Top Producer Mistakes
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